Vyoma SaaS License Manager Frequently Asked Questions

General / Basics (For Decision Makers & Project Managers)

Q1: What is Vyoma SaaS License Manager (SLM)?
A: Vyoma SLM is a secure, cloud-based platform designed for software developers and vendors to protect their intellectual property, prevent unauthorized software use, and easily manage customer software licenses. It simplifies the monetization process by letting you issue, track, and revoke licenses from a centralized cloud dashboard.
Q2: What types of licensing models does Vyoma SLM support?
A: Our platform is flexible enough to handle a wide variety of software monetization strategies. You can set up standard perpetual licenses, time-bound subscription models, feature-based tiers, seat-based constraints, or consumption/metered tracking depending on your business model.
Q3: Is there a free trial available to test the platform?
A: Yes! We offer a fully functional free trial so your development team can integrate our API or use our proxy mode(Zero Integration) and test the license generation workflow before committing to a paid plan.
Q4: Can I manage licenses remotely if my clients are distributed globally?
A: Absolutely. Because Vyoma SLM is entirely web-based and hosted on secure cloud infrastructure, you can generate, modify, suspend, or renew software licenses from anywhere in the world instantly via your admin dashboard.
Q5: What platforms and operating systems are compatible with Vyoma SLM?
A: Vyoma SLM supports multi-platform software clients. It is fully compatible with desktop environments like Windows and Linux, as well as web-based cloud deployments, ensuring broad usability across your product line.

Setup & Integration (For Onboarding & Developers)

Q6: How difficult is it to integrate Vyoma SLM into an existing codebase?
A: Integration is straightforward. We provide a powerful, developer-friendly REST API. By making simple HTTP requests from your software to our validation endpoints, your code can check license validity in just a few lines of code.
Q7: Do you provide documentation and SDKs for developers?
A: Yes. We offer comprehensive integration guides, API references, and sample code scripts to help your engineering team get up and running smoothly during your 4-to-6-week MVP or implementation phase.
Q8: Can we automate license generation when a customer buys from our website?
A: No, you cannot automate this.
Q9: Can I restrict a license to a specific domain or hardware device?
A: Yes. Vyoma SLM features robust Device & Domain Restrictions. You can lock a license key to a specific machine fingerprint or designated web domains, ensuring that a single license isn't leaked or shared across unauthorized environments.
Q10: How does the system handle software updates or tier upgrades?
A: If a customer upgrades their plan or changes features, you will need to issue a new license on the same key.
Q11: What cryptographic standards do you use to protect licenses?
A: Security is our core priority. Vyoma SLM utilizes industry-standard AES-GCM encryption paired with secure digital signatures. This prevents bad actors from cracking your software, reverse-engineering license keys, or spoofing validation responses.
Q12: What happens if a client's software temporarily loses internet connectivity?
A: We have an ebforcement client that needs to be installed on your software product, application server. An internet connection is not required for license enforcement, once the v2c file is installed on it.
Q13: Does Vyoma SLM store any sensitive personal data of my end-users?
A: No. Vyoma SLM focuses strictly on license verification metadata (such as license states, device IDs, and expirations). We do not collect or store your end-users' sensitive personal, financial, or behavioral data, making it easier for you to maintain privacy compliance.
Q14: How reliable is the Vyoma SLM infrastructure?
A: Our infrastructure is serverless and edge-optimized by default to ensure near-zero latency and high global availability. We maintain an architecture targeted at a 99.9% uptime rate, ensuring your applications can always validate their licenses without bottlenecking your user experience.
Q15: Can I revoke a license instantly if a payment fails or a subscription cancels?
A: Yes. If a customer disputes a payment or cancels their subscription, you can deactivate their license with a single click in your dashboard. The next time their software pings the API for validation, access will be securely denied in real-time.